I'm Olivia Grace Hunter, a dynamic leader with a passion for driving operational excellence and crafting innovative, out-of-the-box business strategies. From a young age, I have been driven to excel in everything I do. As the Head of Operations & Marketing at MAP Talent, I specialise in leading project implementation that enhance growth, streamline processes, and elevate both client and candidate engagement, while also enhancing employee experience.🔍 - 2024 Projects: This year, I’ve initiated and executed several impactful projects at MAP Talent: - ISO 9001 Certification: Implemented to meet international quality management standards.- HR System Implementation: Streamlined HR processes for improved employee management.- New ATS/CRM System: Enhanced recruitment processes both internally (employee usability) and externally (client interactions)- AI Integration: Optimised operations with advanced AI solutions.- MAP Mentality Initiative: Promoted mental and physical wellbeing for our team and community.- Employee Experience: Improved 1-1s, education, and training programs.
