Senior Project Manager - AI Tranformation

Project Manager – AI Transformation Sydney | Contract | Immediate Start

MAP Talent is partnering with a leading enterprise organisation to appoint a Senior Project Manager to lead the delivery of a strategic Lead Management Transformation program.

This role will sit within a major enterprise division focused on improving how small and medium business customers are engaged, managed and converted.
The program will introduce new digital capabilities including Salesforce workflow improvements, vendor led delivery and emerging AI enabled functionality designed to enhance lead and prospect management.

This is a hands on end to end delivery role suited to a Project Manager who thrives in fast moving environments and can confidently lead both vendors and internal stakeholders.

The Role You will be responsible for the end to end delivery of the program, ensuring strong governance, vendor alignment and successful release execution.

Key responsibilities include:
• Leading delivery of a SMB Lead Management transformation program
• Managing large external vendor teams responsible for development and delivery
• Driving stakeholder engagement across architecture, testing and business teams
• Overseeing delivery governance, testing cycles and release management
• Ensuring strong program communication and executive reporting
• Supporting discovery phase and translating requirements into deliverable work packages
What We Are Looking For • Proven experience as a Senior Project Manager delivering complex technology programs
• Strong vendor management experience managing large third party delivery partners
• Excellent stakeholder engagement and communication skills
• Ability to work independently and drive outcomes in fast moving environments
• Strong understanding of delivery governance, testing and release processes
• Confident working across technical and business stakeholders

Highly Regarded

• Exposure to AI related projects or transformation initiatives
• Experience delivering projects within Salesforce ecosystems
• Background working across BSS, digital transformation or mobility platforms
• Experience working within large enterprise environments

Why This Role 

This is an opportunity to lead the delivery of a high profile transformation program focused on improving customer engagement and lead management capabilities.

You will work alongside senior leadership and architecture teams while managing a large vendor ecosystem to deliver real business impact.