Senior Project Manager

Senior Project Manager - Life Insurance & Group Superannuation Platform Transformation Lead a major customer and technology transformation We are seeking an experienced Senior Project Manager to lead a significant transformation program within the Life Insurance and Group Superannuation environment.

This is a high-profile opportunity to lead the end-to-end delivery of a major customer onboarding and platform migration program, supporting the transition of customers and business processes onto a new technology platform.

You will work across business, technology, operations, product, risk, compliance and external partners to deliver a seamless transition while maintaining a strong focus on customer experience, operational readiness and regulatory requirements.

About the Role As Senior Project Manager, you will take ownership of the planning and delivery of key workstreams associated with the transition to the new platform.
Your responsibilities will include:
  • Leading end-to-end project delivery across a complex Life Insurance and Group Superannuation transformation.
  • Managing the onboarding and migration of customers onto a new technology platform.
  • Developing and maintaining detailed project plans, milestones, dependencies and delivery roadmaps.
  • Working closely with business and technology stakeholders to define requirements and delivery outcomes.
  • Managing customer migration, onboarding, data and operational readiness activities.
  • Coordinating multiple internal teams, vendors and external stakeholders.
  • Identifying and managing project risks, issues, dependencies and change impacts.
About You You will be an accomplished Senior Project Manager with demonstrated experience delivering complex transformation programs within financial services, superannuation, insurance or banking.
You will ideally have:
  • Significant experience managing complex end-to-end transformation projects.
  • Experience within Life Insurance and/or Group Superannuation.
  • Experience delivering customer onboarding, migration or platform implementation programs.
  • Strong understanding of financial services operations, processes and regulatory environments.
  • Proven experience managing multiple stakeholders across business and technology.
  • Strong vendor and third-party management capabilities.
  • Excellent risk, issue, dependency and governance management skills.
  • Experience working with senior executives and steering committees.
  • Strong commercial and financial management skills.
  • Excellent communication, influencing and stakeholder management abilities.
  • A structured, delivery-focused approach with the ability to operate in a complex and changing environment.
What You'll Bring You are someone who can take ownership, create structure and drive delivery.

You are comfortable working across both strategic and operational detail and can bring together business and technology teams to achieve a common outcome.

You will be confident navigating complexity, challenging constructively when required and ensuring that customer and business outcomes remain at the centre of delivery.

The Opportunity This is an opportunity to play a key role in a large-scale transformation impacting customers, technology and operational processes across Life Insurance and Group Superannuation.

You will have significant exposure to senior stakeholders and the opportunity to lead a high-profile platform implementation and customer transition program from planning through to implementation and operational handover.

If you are an experienced Senior Project Manager with a background in Life Insurance, Superannuation or Financial Services and have a proven track record delivering complex platform and customer transformation programs, we would love to hear from you.