Delivery Lead

We're looking for an experienced Delivery Lead to join a market-leading retailer and drive the continuous delivery of strategic digital initiatives across eCommerce, websites, loyalty and omni-channel experiences. Working at the heart of a large-scale digital transformation, you'll partner with cross-functional teams to deliver seamless customer journeys, enhance digital capabilities, and help shape the future of the retailer's online and omni-channel experience.

You'll lead the continuous delivery of customer-facing digital initiatives, partnering with cross-functional teams to deliver seamless online experiences, optimise digital platforms, and support the retailer's ongoing digital evolution.
 
Responsibilities 
  • Project Management: Take ownership of end-to-end delivery outcomes, ensuring initiatives are planned, executed and delivered successfully.
  • Scrum Mastery: Foster a high-performing Agile environment by keeping work flowing, removing impediments and enabling teams to deliver at pace.
  • Coaching & Mentoring: Champion continuous improvement by coaching teams, embedding Agile best practices and driving a culture of collaboration, learning and delivery excellence.
  • Own the end-to-end delivery lifecycle, ensuring initiatives are effectively planned, prioritised, sequenced and successfully delivered.
  • Drive a strong delivery culture by keeping teams focused on completing high-value work and achieving measurable outcomes.
  • Proactively identify delivery challenges, challenge the status quo where required, and implement solutions to keep initiatives on track.
  • Partner closely with Product, Business, Technology Leads and cross-functional teams to shape and deliver customer-centric solutions.
  • Manage delivery flow by removing blockers, coordinating dependencies, mitigating risks and making informed trade-off decisions to maintain momentum.
  • Foster high-performing, collaborative teams that are aligned around shared objectives and successful delivery outcomes.
  • Lead delivery across multiple cross-functional squads, ensuring alignment, communication and execution across concurrent initiatives.
  • Champion effective delivery practices, frameworks and tools that provide clarity, transparency and predictable outcomes throughout the delivery lifecycle.
Key Relationships
  • Product Managers & Business Analysts: Partner to prioritise initiatives, refine requirements and maintain a healthy, well-sequenced product backlog.
  • Technical Leads: Collaborate to build high-performing teams, foster a strong engineering culture and enable successful delivery outcomes.
  • Business Stakeholders: Provide clear communication, delivery transparency and confidence through regular updates, alignment and proactive stakeholder management.
  • External Partners & Third Parties: Coordinate delivery against a shared plan, manage cross-team dependencies and remove barriers to successful execution.
  • Program Lead: Work closely to optimise program flow, improve ways of working and support the successful delivery of strategic initiatives across the broader program.
What you'll do
  • Lead delivery of omni-channel initiatives from ready to done, ensuring strong execution, clear sequencing, and predictable outcomes
  • Drive day-to-day execution with a focus on flow and finishing work
  • Coach teams to break work into clear vertical slices
  • Manage capacity, sequencing, risks, issues, and dependencies with clear visibility
  • Facilitate practical, outcome-driven ceremonies that enable progress and problem solving
  • Foster a one-team mindset across Dev, QA, BA, and Product.  To deliver outcomes together
  • Take accountability for delivery outcomes, ensure commitments are met with no surprises
Nice to have
  • Experience in eCommerce / omni-channel / digital environments
  • Exposure to AWS and DevOps practices
If you are a delivery manager with the above experience please apply through this advert.

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