Change Specialist- Retail Tranformation

Permanent / Full Time

THE OPPORTUNITY:

This is a catalysing moment for one of Australia's worlds most iconic retail groups.

A major category breakthrough is launching in February 2026, new exclusive brands, refreshed service models, and an uplift across store team members.

The strategy is done.
Now it's time for execution.

We need a sharp operator who thrives in the deep end, bringing structure, momentum, and delivery to a full-scale retail transformation.

KEY RESPONSIBILITIES:

Build and roll out a national training plan across store networks
Partner across merchandising, product, supply chain, and retail ops
Lead execution of floor-ready stock, brand storytelling, and showroom experiences
Support Heads of Change and GMs to land change with pace and clarity
Create tools, playbooks, and enablement content that drives frontline engagement
Elevate the in-store service model, product advocacy, selling, and experience uplift
Bring the new brand DNA to life through confident, on-brand comms

MUST-HAVE EXPERIENCE:

Proven track record executing change in large, complex retail networks
Deep understanding of go-to-market execution at store level
Retail background essential, fashion, apparel, department store experience preferred
Strong commercial lens understands product, presentation, and experience
Background in training, enablement, and store comms
Able to confidently influence both store teams and senior leadership

NICE TO HAVE:

Experience rolling out showroom and floor-ready product activations
Background in launching exclusive or private-label brands
Exposure to matrix organisations and cross-functional delivery
Strong storytelling and retail campaign execution

WHO YOU ARE:

You’ve done the hard stuff, been in the deep end and delivered
You lead with clarity, structure, and accountability
You get what it takes to move frontline teams, not just strategy, but real-world execution
You understand that product is king, but storytelling is the lever
You operate at pace and make change stick

WHY THIS ROLE MATTERS:

This is a rare opportunity to play a leading role in a national retail uplift.
You’ll be the connector between strategy and delivery, making the customer experience tangible, memorable, and future-ready.

APPLY NOW

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Vincent Wijangco - Senior Business Analyst @ Nine

Change Specialist- Retail Tranformation

"If you’re looking for a recruiter in the data space, I highly recommend MAP TALENT. As a candidate I found MAP are approachable and provided great guidance throughout the process. I really appreciated his support in making the whole experience smooth and stress-free"

"MAP was a revelation to work with. After meeting several recruitment companies. MAP was the last in the door but the first to deliver. They are always responsive and followed through on their promises. I would recommend MAP without hesitation."

"If you’re looking for a recruiter in the data space, I highly recommend MAP TALENT.

As a candidate I found MAP are approachable and provided great guidance throughout the process.

I really appreciated his support in making the whole experience smooth and stress-free"

"MAP was a revelation to work with. After meeting several recruitment companies.

MAP was the last in the door but the first to deliver. They are always responsive and followed through on their promises.

I would recommend MAP without hesitation."